Order Processing
All orders are processed within a maximum of 48 hours from the date the order was placed.

An automated order confirmation is provided with each order placed in the shopping cart.

If you do not receive this it may be due to a Spam Blocking feature on your email account.

Please email us any time for a confirmation of your order placed at Spirit of Imagination Art.


Credit Card Payment
We accept the following credit cards; American Express, Visa, & Master Card. Charge will

appear on your statement as Sunbeams Initiatives Inc.


Check Or Money Order
We can accept payment by check or money order. Simply email your product selection and

mailing address to We will reply to your email with a total including

shipping and tax if applicable. Once you receive the email reply print it out and e-mail it to:

Heart Serendipity

Telephone: 904-974-2844        (GMT-5)    

Most orders are shipped via United States Postal Service. We ship most orders Priority Mail therefore it is possible to receive your order

in two to three days. However, please allow a maximum of up to 14 days for your package to arrive. Our goal is to provide the most cost effective

shipping method within a reasonable time frame. Puzzles are generally shipped via U.S. Parcel Post to keep the shipping fee at a low rate.

Please allow up to 14 business days for puzzles to arrive after processing.


At times US Parcel Post can take longer to ship than their stated claim. With this in mind Priority Mail or other shipping options can

be made available. However, we ask that you contact us by email or phone to upgrade your shipping and to receive a new shipping charge.


Special Orders
Other shipping methods are available by special request only.


International Shipping
International orders will be shipped via USPS  Express. Please allow up to 14 business days. Spirit of Imagination Art will not be responsible

for customs fees or additional carrier fees. Contact your local customs office to determine any additional fees. Please email us to receive

a shipping quote on your order and please make sure to include your order number.


Returns & Exchanges
Returns and exchanges are permitted on all products with the exception of originals, limited edition prints and open edition prints.

All returns and exchanges must be received within thirty days of purchase. Spirit of Imagination Art is not responsible for postal fee's

relevant to any exchanges or returns.


Additional Questions
If you have any additional questions or comments please email us at